Privacy policy

Last updated: June 2026

This policy explains how Sureseal Flat Roofing Ltd ("we", "us") collects and uses personal information when you contact us or use this website. We are the data controller for the information you provide.

What we collect

When you submit our contact or quote form, we collect the details you give us, which may include your name, phone number, email address, town or postcode, a description of your roof, and any photographs you choose to attach. If you call or email us, we keep the details of that correspondence.

How we use it

We use your information only to respond to your enquiry, prepare and discuss a quote, carry out work you ask us to, and keep records of the jobs we have done. We do not sell your information to anyone, and we do not use it for unrelated marketing.

Lawful basis

We process your information on the basis of taking steps at your request before entering a contract, our legitimate interest in responding to enquiries and running our business, and, where it applies, your consent.

Who we share it with

Our website forms are delivered to us through a third-party form service, which passes your submission to our inbox. Some pages embed a Google map, which is provided by Google. We may share your details with trusted suppliers only where it is needed to carry out work you have asked us to do. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry and customer records for as long as needed to provide our service, honour guarantees, and meet our legal and accounting obligations, after which we securely delete or anonymise them.

Cookies

This is a static website and we do not set our own tracking or advertising cookies. Third-party content such as an embedded Google map may set its own cookies when it loads.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To make a request, or if you have any concern about your data, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact us

Sureseal Flat Roofing Ltd
72 Hawthorne Avenue, Armthorpe, Doncaster, DN3 2ET
Phone: 01302 315245
Email: info@suresealflatroofing.co.uk

This policy is provided as general information. We recommend it is reviewed by a suitably qualified adviser before launch to confirm it fits your specific circumstances.